Privacy Policy

Welcome to MakeMark Interiors ("we," "our," or "us"). We operate from Hyderabad, Telangana, providing premier bespoke residential, villa, and commercial interior design and turnkey execution services. We are dedicated to respecting your privacy and protecting any personal data you share with us through our website (makemarkinteriors.com), cost estimators, consultation booking forms, and direct communications.

This Privacy Policy outlines the types of information we collect, how we handle and protect it, and your rights in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian privacy laws.

1. Information We Collect

We only collect personal information that is reasonably necessary to fulfill your interior design consultation requests, project estimates, and turnkey execution contracts:

• Contact Information: Full name, telephone/WhatsApp number, and email address submitted via our consultation request or cost estimator forms.
• Property & Project Specifications: Floor plans, property type (e.g., 3 BHK Apartment, Independent Luxury Villa, Commercial Office), layout dimensions, preferred design styles, and estimated project budget.
• Communication Records: Notes, design preferences, and correspondence exchanged during design meetings, phone calls, or WhatsApp consultations.
• Technical & Browsing Data: Anonymized IP addresses, browser type, device information, operating system, and interaction timestamps gathered via cookies and web analytics to improve website speed and user experience.

2. How We Use Your Information

Your personal data is used solely for professional, legitimate business operations:

• Design Consultations: To schedule one-on-one appointments with our senior interior architects and space planners.
• Custom Quotations & BOQ: To calculate transparent, itemized Bills of Quantities (BOQ), material specifications, and 2D/3D design proposals.
• Project Execution & Updates: To coordinate site visits, modular factory manufacturing, on-site installation, and progress milestone reporting.
• Customer Support: To address customer inquiries, warranty verifications, and post-handover support requests.

We adhere to a strict zero-spam policy. MakeMark Interiors will never sell, rent, license, or trade your personal contact information to third-party marketing brokers or advertisers.

3. Data Sharing & Third Parties

We do not share your personal data with external parties except in the following limited, operational circumstances:

• Verified Turnkey Execution Partners: Dedicated factory manufacturing units, on-site project supervisors, and logistics delivery teams under strict confidentiality agreements, solely to manufacture and assemble your interior project.
• Infrastructure Service Providers: Secure cloud hosting, encrypted database providers, and transactional email/SMS gateways essential for platform operation.
• Legal Obligations: If required by Indian law, statutory authorities, or court orders to protect our rights or ensure compliance with safety standards.

4. Cookies & Tracking Technologies

Our website utilizes standard session and analytics cookies to optimize performance and remember your preferences. These cookies help us understand which interior styles and service pages resonate most with visitors. You may disable cookies in your browser settings at any time; however, some interactive features (such as the interactive cost estimator) may require cookies to function accurately.

5. Data Security & Retention

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, loss, or disclosure. All consultation submissions are transmitted via encrypted HTTPS protocols. We retain your project data only as long as necessary to fulfill contractual commitments and provide post-handover maintenance.

6. Your Rights & Preferences

Under applicable Indian data privacy regulations, you have the right to:

• Request a copy of the personal data we hold about you.
• Request corrections or updates to any inaccurate information.
• Request the deletion or withdrawal of consent for non-contractual communications at any time.